Complete your PayTm KYC Process now

When you submit a request to complete your Paytm KYC process and upgrade your wallet, it goes to one of our partners. The partner assigned to you processes your request step-by-step by:

1. Booking an appointment with you over the phone

2. Sending representatives for collecting documents during the booked time-slot

3. Processing the documents at the back-end

The above-mentioned process takes about 5–7 days on an average based on the time-slot provided by the customer. Post demonetization of Rs. 500 and Rs. 1000 currency notes, we have received an overwhelming number of requests from our customers. While we have increased our partner network and capacity significantly, there is a chance that a few requests are getting delayed. We regret if you had to wait longer than usual to get your KYC done.

We have launched an alternative method to get Paytm KYC done by visiting your nearest Paytm KYC center.

For accessing the list of such centers:

  1. Log in to your Paytm app and click ‘Nearby’.
  2. Under the ‘Upgrade wallet’ tab, you would see a list of outlets near you.

You may walk in to any of these centers and complete your Paytm KYC process.



Linking Aadhaar to Paytm account

New RBI guidelines on pre-paid wallet instruments dated 11th Oct 2017 mandate all pre-paid wallet providers (like Paytm) to get their users link Aadhaar to their account

Linking Aadhar to account is the process of a business identifying and verifying the identity of its clients. This process helps to ensure that the services are not misused.

Importance of linking Aadhaar:

  • A mandatory document as per regulations of the Government
  • Regulations of the RBI Guidelines for any company that deals with money of  customers
  • It is done to prevent identity theft,  financial fraud, money laundering and  terrorist financing

Advantages of Linking Aadhaar with Paytm account:

  • Aadhar linked Paytm users can seamlessly transfer money to other wallets and bank accounts and their wallet limit will increase to Rs. 1 lac
  • Only such users can open a savings account with the newly launched Paytm Payments Bank and earn interest on their savings
  • Also there are many exclusive offers

Accepted documents:

All that is required is Aadhaar card and thumb impression of the account holder.


Also Read –

Key Advantages,Features and Tips to Choose the best Health Insurance Policies

Ezetap launches EzeSmart, India’s 1st Aadhaar Pay enabled POS and eKYC terminal. Here’s how it works.

Post Office Savings Schemes That Offer Income Tax Benefits


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22 Thoughts to “Complete your PayTm KYC Process now”

  1. Well this information is very useful …

  2. Contact me on this number Regards kyc complete.

  3. ankita saha

    Sir/ Madam,

    In my phone there’s no “nearby” option too.

    I told you so many times that my phone is not android phone.
    How many times to explain one and same thing?
    Please take my aadhaar number and do it from backend.
    Or suggest alternative.

    1. Deepak rawat

      Go to kyc process or link your adhaar and put your 12 digit adhaar and your name press procced and you receive sms if you have link your n. O to adhaar and if you not received OTP then alternate method to click near by option and they will show your adhaar link center and address. Get it done from here

  4. Rupojyoti Goon

    Can a single person have multiple numbers of paytm account. More than one. Suppose 5 account with 5 different mobile number.

  5. Prairna Langoo

    Please start processing for my paytm Kyc verification

  6. Neeta Kolhatkar

    call me

  7. Suryaprakash Dalichandji Soni

    Please start PAY TM facility.

  8. Shalini

    Hello team , The paytm representative came amd captured the fringer prints and said kyc is done and ots been more thN a fortnight .. Im unable to pay via paytm .can u pls leme kw how long this would take ?

  9. Vinod attimarad

    It’s a very good faciloty. Save our imp time I am very happy to finance.with payTm service.
    Thank u payTm

  10. Vinod. T

    Resp sir,
    My paytm operating /using my wife and I am not there. Then how to process the documents with adhar?I confused

  11. ragni verma

    May ragni verma mere paas card nahi hai plz case on delivery ho skta hai


    The Supreme court has deferred the linking of Aadhar card.On what basis are you wanting it as it is not mandatory for your type of service

  13. Sandeep Rangnekar

    I have done it a couple of days back. Please check and revert.

  14. Raj Kapoor

    Is there any fees for Paytm KYC Process ?

  15. Pankaj Kumar

    Kindly tell where to submit the request for paytm kyc .

  16. Surjit Sharma

    Dear All PayTM Team,

    Trying to do KYC process online without success. Please guide me the online process for the same.

    Surjit Sharma

  17. Ashoka HR

    How can change my phone no

  18. sonali kharosekar

    According SC verdict paytm can not make KYC update compulsory.
    What are your plans over this

  19. Divya

    You hace mentioned that to book appointment
    But when i called the nearest ,
    person said me to visit his place for verification.
    But i couldnt go.
    Please help me on this pincode 600017

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